Mat-Su Receptionist and Intake & Referral

Receptionist/Intake & Referral

Access Alaska Inc.

OPENING DOORS TO INDEPENDENCE

1075 Check Street Suite 109

Wasilla, AK 99654

We strongly encourage persons who experience a disability to apply!

 

To apply, submit your application, resume and a brief cover letter to HR@accessalaska.org. You can find our application and a full job description at www.accessalaska.org /about-us/employment

 

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

 

Essential Functions

Performs administrative tasks, front desk reception and performs Initial Intake& Referral process

 

Core Responsibilities

  • Screens and directs all incoming calls & messages to the appropriate person or department
  • Coordinates conference calls
  • Sets up bi-weekly video conference for all staff meeting.
  • Assists consumers and visitors
  • Assist IL Manager with consumer files, coordinating groups, I&R process
  • Contact for copy machines, complete monthly summary
  • Trouble shoot postage machine& keep up to date
  • Route incoming mail and Add postage and outgoing mail, express, special delivery or courier

               services

  • Keeper of the keys/make copies as required
  • Ensure Janitorial is done regularly
  • Ensure posted documents are current
  • Keep main office area tide and free of clutter
  • Attends staff meetings and take meeting minutes
  • Assist with initial needs assessment and eligibility determination, and coordinate or complete

appropriate referrals as the general office Information and Referral person.

  • Maintains filing system to ensure accessibility to agency information.
  • Performs regular monthly facility inspections
  • Maintains office and kitchen supplies including the procurement of necessary supplies.
  • All other tasks as assigned

 

Special Skills

  • Excellent customer service
  • Professional appearance
  • MS Office Outlook Word, & Excel
  • Ability to type at least 35 words per min
  • Ability to communicate effectively with a wide range of people
  • Maintain Confidentiality/HIPAA
  • Work well under pressure when required to multitask
  • Detail oriented
  • Postage machine

 

Core Expectations

  • Confidentiality, integrity professionalism and strong work ethic.
  • Active support of our Mission and Vision
  • Customer focused services

 

Education/Experience

High School Diploma or GED

3 years of General Office Experience

2 years of Receptionist Experience

3 years Microsoft Office Word, Outlook, Excel, & Power Point

Preferred Experience

2 years of Human Services Experience

 

Beneficial Knowledge

CIL Suite

Home Health

 

Office Equipment

Printers, Copiers, Video Conferencing Equipment & Postage Machine

 

Benefits package offered: Medical Dental Vision, generous PTO, 10 paid Holidays

403-B, Life Insurance, Bereavement Leave

 

Wage: $15.63 to 17.58

 

We strongly encourage persons who experience a disability to apply!

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

 

The above specifications are the minimum functions, duties, responsibilities, and qualifications required of an individual filling this position. All employment is “at will” as detailed in Access Alaska’s Personnel Policy Manual.

 

Access Alaska, Inc. is an equal opportunity employer. Access Alaska, Inc. makes every effort to ensure that in every phase of its recruitment and selection processes equal employment opportunity is provided to all individuals regardless of race, color, genetics, sex, gender identity or expression, sexual orientation, age, religion, marital status, change in marital status, pregnancy, parenthood, disability, national origin or citizenship, or veteran’s status. Access Alaska, Inc. is an at-will employer.

Position Overview
Classification: Clerical & Administrative FLSA Non Exempt
Job Title: Front Desk Receptionist-I&R Range: B1-B2
Supervisor: IL Manager/Administrative Director Dept./Office: Mat-Su

 

Job Specifications
Essential

Functions:

 

Primary functions: Performs administrative tasks, front desk reception and performs Initial Intake& Referral process

 

Core

Responsibilities:

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Screens and directs all incoming calls & messages to the appropriate person or department

·         Coordinates conference calls

·         Sets up bi-weekly video conference for all staff meeting.

·         Assists consumers and visitors

·         Assist IL Manager with consumer files, coordinating groups, I&R process

·         Contact for copy machines, complete monthly summary

·         Trouble shoot postage machine& keep up to date

·         Route incoming mail and Add postage and outgoing mail, express, special delivery or courier services

·         Keeper of the keys/make copies as required

·         Ensure Janitorial is done regularly

·         Ensure posted documents are current

·         Keep main office area tide and free of clutter

·         Attends staff meetings and take meeting minutes

·         Assist with initial needs assessment and eligibility determination, and coordinate or complete appropriate referrals as the general office Information and Referral person.

·         Maintains filing system to ensure accessibility to agency information.

·         Performs regular monthly facility inspections

·         Maintains office and kitchen supplies including the procurement of necessary supplies.

·         All other tasks as assigned

 

 

Education & Training:

High School Diploma or GED  
 

Experience:

3 years of general office experience 1 year of Receptionist experience preferred
 

Special

Skills:

 

·         Excellent customer service

·         Professional appearance

·         MS Office Outlook Word, & Excel

·         Ability to type at least 35 words per min

·         Ability to communicate effectively with a wide range of people

·         Maintain Confidentiality/HIPAA

·         Work well under pressure when required to multitask

·         Detail oriented

·         Postage machine

 

Learning Curve: 3 months  
Equipment Used: Office equipment, computer, and personal electronics

 

Working Conditions: Moderate Travel Little Injury Potential Open office area Some lifting some carrying
Core

Expectations:

·         Confidentiality, integrity professionalism and strong work ethic.

·         Active support of our Mission and Vision

·         Customer focused services